Privacy
Privacy Policy
Silver Fern Property Management is committed to protecting the privacy of tenants, owners, applicants, and website visitors. This page explains what information we collect, how we use it, how cookies work on our site, and the rights available to you.
Overview
How We Handle Personal Information
We collect personal information when you interact with our website, submit forms, request services, apply for housing, or communicate with our team. Depending on the interaction, this may include your name, phone number, mailing address, email address, lease or ownership details, payment-related information, and records of communications.
We may also collect technical information automatically through our website, such as IP address, browser type, device information, pages visited, referral sources, and general usage patterns. This information helps us understand how visitors use the site and how we can improve performance, security, and usability.
Your privacy matters.
Silver Fern Property Management
We use reasonable administrative, technical, and organizational safeguards to protect the information we collect and to limit access to authorized personnel and service providers who need it to perform legitimate business functions.
Privacy Practices
The sections below summarize the main categories of information we collect and how that information is used across our property management operations and website experience.
Data Collection
What We Collect
Information may be collected directly from you when you complete inquiry forms, submit rental applications, make payments, sign up for updates, or otherwise communicate with us. We may also receive information from property owners, vendors, screening providers, payment processors, and analytics tools where permitted by law.
Information Use
How We Use Information
We use personal information to respond to inquiries, process applications, manage leases and properties, collect payments, provide maintenance coordination, improve customer service, maintain site security, comply with legal obligations, and support internal reporting and operations.
Cookies
How Cookies Work
Our website may use cookies and similar technologies to remember preferences, understand traffic patterns, measure performance, and support essential site functionality. Some cookies are necessary for the site to operate, while others help us analyze usage and improve the visitor experience.
User Rights
Your Choices and Rights
Depending on your location and the nature of your relationship with Silver Fern Property Management, you may have the right to request access to personal information, ask for corrections, request deletion where applicable, object to certain processing activities, or manage cookie preferences through your browser settings.
Access and correction
You may request details about the personal information we maintain about you and ask that inaccurate or incomplete information be updated.
Deletion and preferences
Where permitted by law, you may request deletion of certain information or limit some uses of cookies and similar technologies through your device or browser controls.