Legal
Privacy Policy
Effective Date: May 28, 2026
Silver Fern Property Management (“we,” “us,” or “our”) operates the website www.sliverfernpm.com (the “Site”). We are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and safeguard the information you provide to us, with a specific focus on compliance regarding mobile and text messaging (SMS) communications.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you interact with our Site, submit inquiries regarding property management or rental listings, fill out online forms, or communicate with us via email, phone, or text message. This information may include:
- Name
- Email address
- Mailing address
- Phone number(s)
- Property details and tenant/applicant background information provided during inquiry or leasing processes.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our property management services.
- Respond to your comments, questions, inquiries, and provide customer support.
- Process applications, rent payments, maintenance requests, and manage lease agreements.
- Communicate important updates, account alerts, and administrative information.
- Send conversational text messages (SMS) if you have explicitly opted in to receive them.
3. SMS and Mobile Communication Disclosures
If you provide your phone number and opt-in to receive text messages from Silver Fern Property Management, the following terms apply:
- Types of Messages: You can expect to receive conversational messages, customer care responses, appointment or viewing reminders, property maintenance updates, and relevant leasing information.
- Message Frequency: Messaging frequency may vary based on your interactions and requests.
- Rates: Message and data rates may apply depending on your mobile carrier plan.
- Opt-Out (Revocation ofHelp: For assistance or support regarding our text messaging, reply HELP or contact us directly through the information provided on our website. Consent): You can opt out of receiving text messages at any time. To stop receiving text messages from us, simply reply STOP to any mobile message you receive from our number. After texting STOP, you will receive one final confirmation message, and we will no longer send SMS messages to your number unless you re-initiate contact.
- Help: For assistance or support regarding our text messaging, reply HELP or contact us directly through the information provided on our website.
4. Strict Third-Party Sharing Restrictions for Mobile Information
We value your privacy and do not sell or rent your personal information. Crucially, no mobile opt-in or text message consent will be shared with third parties or affiliates for marketing or promotional purposes. Your phone number, SMS consent, and registration data are strictly confidential and used solely to facilitate communications between you and Silver Fern Property Management.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
6. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory compliance. Any changes will be posted on this page with an updated effective date.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us via the contact methods listed on www.sliverfernpm.com
Silver Fern Property Management
7804 Fairview Road, Suite C Box 214
Charlotte, NC 28226